Improvement Specialist (RN)

Company: UPMC - Pittsburgh Medical Center
Location: Pittsburgh
Posted on: January 29, 2026

Job Description:

Job Description Join Us in Advancing Quality & Patient Safety Are you passionate about improving patient care, strengthening clinical processes, and ensuring hospitals meet the highest standards of safety and regulatory excellence? The Improvement Specialist role is ideal for someone who thrives in a dynamic environment, enjoys solving complex problems, and values collaboration across clinical, operational, and regulatory teams. If you’re energized by meaningful work that directly impacts patient outcomes and hospital performance, you’ll feel right at home here! Integration Across Quality & Safety Domains This role requires flexibility, adaptability, and the ability to support multiple pillars of hospital quality . The Improvement Specialist works across all domains listed below, shifting focus based on organizational needs, emerging risk, regulatory requirements, and real?time operational priorities. Core Areas of Integration: · Patient Safety: Lead or support safety event reviews, root cause analyses (RCA), harm?reduction strategies, and trend mitigation. · Centers for Medicare/Medicaid Services: Support interpretation, implementation, and ongoing compliance with CMS Conditions of Participation (CoPs), quality programs, and reporting requirements. · Risk Management: Collaborate on event investigations, support legal reviews, and ensure consistent documentation and compliance. · Infection Prevention: Partner to address hospital?acquired infection trends, support prevention initiatives, and integrate best practices into clinical workflows. · Regulatory Affairs & Stroke: Support readiness for Department of Health, The Joint Commission, and disease?specific certification standards, including stroke. · Compliance & Privacy: Assist with documentation audits, compliance reviews, billing accuracy, and HIPAA?aligned processes. · Patient Relations: Review patient feedback themes and collaborate on experience?driven improvements. · Physician Peer Review: Prepare case information, coordinate physician review processes, and identify performance trends. Additional Responsibilities: · Lead and coordinate multidisciplinary improvement projects that enhance patient outcomes, workflow efficiency, and regulatory compliance. · Support hospital?wide readiness for accreditation and regulatory surveys through documentation, data tracking, and gap mitigation. · Analyze data, identify trends, and communicate insights to leaders, clinical teams, and committees. · Facilitate collaboration across departments to ensure patient?centered, compliant, and efficient care delivery. · Serve as a resource for change?management strategies and promote a culture of continuous improvement. • Bachelor's degree in Nursing, Business Administration or related field required at time of hire/transfer, Master's degree in Business Administration preferred. • 5 years of related experience required Knowledge of information systems and process improvement techniques. • Must be able to demonstrate skills to understand and interpret data • Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families. • Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment. • Exemplary critical thinking, analytical and problem solving abilities required as related to various aspects of patient care. Critical thinking skills necessary to exercise and to lead others. • Mobility and visual manual dexterity. • Physical stamina for frequent walking, standing, lifting. Licensure, Certifications, and Clearances: • UPMC approved national certification preferred. • NIH Stroke Scale and Modified Rankin Score certifications are required within 3 months of hire • Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Keywords: UPMC - Pittsburgh Medical Center, Cuyahoga Falls , Improvement Specialist (RN), Healthcare , Pittsburgh, Ohio