Office Manager

Location: Fairlawn
Posted on: June 23, 2025

Job Description:

Office Manager About the Company Small team with a family-like atmosphere Your voice matters-ideas are encouraged and valued Flexible, supportive work culture Opportunity to grow and take on more responsibility over time Leading provider of incentive solutions and distribution services Offers comprehensive support throughout the entire incentive process Delivers flexible and reliable services tailored to client needs Supports everything from program hosting to final-mile delivery Focused on promoting engagement, driving results, and seamless fulfillment Responsibilities for the Office Manager Process appliance service requests for single-family and multi-family customers; schedule service via portals, email, or phone; follow up with manufacturers, servicers, and customers Assist with parts order processing for customers and sales team, following ordering guidelines Support appliance replacement orders including freight quotes, local delivery scheduling, order entry, invoicing, credits, and returns Handle manufacturer credits and replacements for damages, DOA units, service issues, and exchanges Maintain department spreadsheets and perform other assigned duties Preferred Qualifications for the Office Manager High school diploma or equivalent (Associate's or Bachelor's degree) Previous customer service or call center experience is a plus Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to multitask and work under pressure Familiarity with CRM systems and Microsoft Office Suite The Office Manager role is fully onsite in Fairlawn, OH with a salary range of $35,000 - $42,000 depending on experience. For immediate and confidential consideration reach out to me , Jackie Blythe, at jblythe@cfstaffing.com .

Keywords: , Cuyahoga Falls , Office Manager, Administration, Clerical , Fairlawn, Ohio