Client Service Representative
Company: Dynasty Marketing Connections
Location: Cuyahoga Falls
Posted on: March 13, 2023
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Job Description:
Dynasty Marketing Connections is looking for a client service
representative, who will be responsible for engaging with customers
on behalf of the company. Their duties will include getting new and
existing customers updated on their billing, answering any
questions or concerns customers may have, participating in meetings
with the customer service team to discover new communication
tactics and maintaining expert knowledge about company products or
services to best help customers.
Responsibilities:
A Client Service Representative's duty is to support customers.
This main responsibility covers lots of duties, such as:
--- Providing introductory information to new customers
--- Ensuring that customers are satisfied with products or
services
--- Following up with clients or customers to check that they're
still satisfied with any purchases
--- Letting customers or clients know about additional products or
services
--- Determining the quickest, most effective ways to answer a
client's or customer's questions
--- Escalating queries and concerns
--- Troubleshooting common issues with a product or service
--- Working with a team of CSRs and other departments to find
appropriate solutions
This is a business that works directly with customers and clients
to ensure customers get the best possible understanding and
knowledge of services and make sure they are guided to choose the
best one.
Qualifications:
--- Full- Time Availability
--- Team Player
--- Drivers Licenses
--- Student Mentality
--- Time Management
--- Communication Skills
About Company:
Dynasty Marketing Connections is an Outsourced Marketing and
Consulting agency partnered with multiple larger fortune 100
companies and brands. We focus on serving our clients by
specializing in customer acquisition, customer retention, direct to
consumer sales and marketing, recruiting, and brand management!
Our mission is to help young entrepreneurs evolve their future. Our
team-based approach, heavily focused on leadership and business
development, provides the platform and the opportunity for young,
motivated entrepreneurs to thrive personally and professionally AND
to achieve business ownership.
Keywords: Dynasty Marketing Connections, Cuyahoga Falls , Client Service Representative, Sales , Cuyahoga Falls, Ohio
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here to apply!
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