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Client Service Representative

Company: Dynasty Marketing Connections
Location: Cuyahoga Falls
Posted on: March 13, 2023

Job Description:

Dynasty Marketing Connections is looking for a client service representative, who will be responsible for engaging with customers on behalf of the company. Their duties will include getting new and existing customers updated on their billing, answering any questions or concerns customers may have, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.

A Client Service Representative's duty is to support customers. This main responsibility covers lots of duties, such as:
--- Providing introductory information to new customers
--- Ensuring that customers are satisfied with products or services
--- Following up with clients or customers to check that they're still satisfied with any purchases
--- Letting customers or clients know about additional products or services
--- Determining the quickest, most effective ways to answer a client's or customer's questions
--- Escalating queries and concerns
--- Troubleshooting common issues with a product or service
--- Working with a team of CSRs and other departments to find appropriate solutions

This is a business that works directly with customers and clients to ensure customers get the best possible understanding and knowledge of services and make sure they are guided to choose the best one.

--- Full- Time Availability
--- Team Player
--- Drivers Licenses
--- Student Mentality
--- Time Management
--- Communication Skills

About Company:
Dynasty Marketing Connections is an Outsourced Marketing and Consulting agency partnered with multiple larger fortune 100 companies and brands. We focus on serving our clients by specializing in customer acquisition, customer retention, direct to consumer sales and marketing, recruiting, and brand management!

Our mission is to help young entrepreneurs evolve their future. Our team-based approach, heavily focused on leadership and business development, provides the platform and the opportunity for young, motivated entrepreneurs to thrive personally and professionally AND to achieve business ownership.

Keywords: Dynasty Marketing Connections, Cuyahoga Falls , Client Service Representative, Sales , Cuyahoga Falls, Ohio

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