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Customer Service Representative Reedley,CA

Company: Careerbuilder-US
Location: Cuyahoga Falls
Posted on: November 19, 2022

Job Description:

A Barry-Wehmiller Packaging Systems company, Pneumatic Scale Angelus maintains a major market position in the supply of wet and dry fillers, cappers, can seamers, labelers, centrifuges and change parts for the pharmaceutical, personal care, food, beverage, canning and household products industries worldwide. Our custom-engineered product lines include Hema, Mateer and Pneumatic Scale fillers; Consolidated, Pneumatic Scale and TC cappers; Angelus and Closetech seamers; Burt and MTS labelers; Carr and Centritech centrifuges; onTrack orienters and wet-case detectors; and Zepf change parts and storage solutions. -Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. -Job Description:

  • This position requires a high-energy, detail-oriented individual driven to achieve daily goals. Primary responsibilities include quoting parts to domestic and international customers via phone, fax, and email, following up on active quotations and conducting research on historical parts data. Additional responsibilities include order entry and parts related warranties, fielding high customer call volume, logging all quotations, and assisting with order status requests and various administrative duties related to the position.The Customer Service Representative must also have a strong desire to learn the business, effectively multi-task, have excellent written and verbal communication skills. -Must have the ability to engage people at all levels of an organization, and driven to meet deadlines.Experience / Skills
    • Highly motivated to work in a high-pressure, fast-paced, team environment
    • Consistent and proactive communicator with the team and others.
    • Excellent written and verbal communication skills
    • Ability to engage people at all levels of an organization
    • Creative solution provider that can drive growth to the department
    • Computer proficient, especially Microsoft Office Applications
    • Fluent in Mapics required.
    • Experience in a manufacturing environment and/or technical background plus
    • Sales or customer service experience, preferred
    • Bachelor's degree or equivalent education or experience preferred.
    • Additional Job DescriptionAdditional Job Description
      • May respond to e-mail inquiries
      • Customer service is the primary function, but may include minimal selling or promotion of products or services; calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures
      • Uses computerized system for tracking, information gathering, and/or troubleshooting
      • May assess needs and suggest/promote alternative products or services
      • Other duties as assignedLink to apply:

Keywords: Careerbuilder-US, Cuyahoga Falls , Customer Service Representative Reedley,CA, Other , Cuyahoga Falls, Ohio

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