Account Clerk

Company: ResourceMFG
Location: Cuyahoga Falls
Posted on: April 5, 2021

Job Description:

summary Looking for an Account Clerk for a tech company in Jacksonville! Shift:9am - 6pm Pay:$15 per hour Job Responsibilities Tracking Return Merchandise Authorization (RMA) accounts for Point of Sale (POS) terminals shipped by customers for service. Answering customer calls and responding to e-mails throughout the RMA process. Prioritizing RMAs for repair by shop technicians. Maintaining inventory integrity through attention to detail and regularly performed audits. Perform warranty status verifications of terminals. Draft invoices to charge for out-of-warranty repairs. Coordinate with Repair Department to facilitate unit service. Coordinating return shipping of repaired units. Maintaining high levels of ethical standards to protect customer data and property. Minimum Requirements A positive and professional attitude. Integrity and honesty. Ability to clearly and professionally communicate verbally and in writing. A desire to learn, and the ability to listen and ask questions. High School degree or equivalent. Ability to adapt to changes in workflow and shifts in priority. 1-year customer service experience preferred. MS Office suite familiarity Windows OS familiarity Customer support experience preferred. Inventory control experience preferred. APPLY TODAY TO BE CONSIDERED!!! required-skills: High School

Keywords: ResourceMFG, Cuyahoga Falls , Account Clerk, Other , Cuyahoga Falls, Ohio