Account Clerk
Company: ResourceMFG
Location: Cuyahoga Falls
Posted on: April 5, 2021
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Job Description:
summary Looking for an Account Clerk for a tech company in
Jacksonville! Shift:9am - 6pm Pay:$15 per hour Job Responsibilities
Tracking Return Merchandise Authorization (RMA) accounts for Point
of Sale (POS) terminals shipped by customers for service. Answering
customer calls and responding to e-mails throughout the RMA
process. Prioritizing RMAs for repair by shop technicians.
Maintaining inventory integrity through attention to detail and
regularly performed audits. Perform warranty status verifications
of terminals. Draft invoices to charge for out-of-warranty repairs.
Coordinate with Repair Department to facilitate unit service.
Coordinating return shipping of repaired units. Maintaining high
levels of ethical standards to protect customer data and property.
Minimum Requirements A positive and professional attitude.
Integrity and honesty. Ability to clearly and professionally
communicate verbally and in writing. A desire to learn, and the
ability to listen and ask questions. High School degree or
equivalent. Ability to adapt to changes in workflow and shifts in
priority. 1-year customer service experience preferred. MS Office
suite familiarity Windows OS familiarity Customer support
experience preferred. Inventory control experience preferred. APPLY
TODAY TO BE CONSIDERED!!! required-skills: High School
Keywords: ResourceMFG, Cuyahoga Falls , Account Clerk, Other , Cuyahoga Falls, Ohio
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here to apply!
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