Teller / Customer Service Rep - PT
Company: New York Community Bancorp, Inc.
Location: Cuyahoga Falls
Posted on: January 12, 2021
|
|
Job Description:
JOB SUMMARYA Teller/Customer Service Rep. (Financial Services
Associate) is responsible for providing customers with high
quality, prompt, and professional financial services. As a single
point of contact, performs a variety of customer banking
transactions and provides quality service to existing and new
clients in accordance with the rules, regulations, and guidelines
of the Bank. Participates in the development of client
relationships by cross-selling banking products and services as
appropriate.ESSENTIAL FUNCTIONSProcesses all customer related
financial transactions in accordance with the rules, regulations,
and guidelines of the Bank. Opens new accounts that include but are
not limited to savings, checking, certificates and IRAs according
to customer needs. Accurately prepares all required documents for
completing the transaction. Answers inquiries and provides
information to customers in person, by telephone and by mail on
various accounts and other bank services. Assists customers with
routine issues and refers to management staff if necessary. Assists
in the achievement of branch sales goals by developing, setting and
achieving personal sales and referral goals. Proactively solicits
and promotes new business by actively selling Bank products,
conducting sales activities and referring business to other units
of the Bank. Develops new and expands existing client relationships
by identifying current and potential client needs and by
cross-selling Bank products, participating in business development
and CRA related activities. Processes various customer transactions
including but not limited to cash, check and ATM deposits,
withdrawals, check cashing, account closeouts, loan payments;
issues bank checks, and U.S. Savings Bonds redemption. Balances
cash drawer and prepares daily proof/settlement. Services customer
accounts, executes changes of address, ATM claims, and all other
account servicing requests. Opens vault and verifies cash shipments
in conjunction with leadership team member. Assists with ATM
settlement. Provide an exceptional customer experience by utilizing
Bank service standards. Performs special projects, and additional
duties and responsibilities as required. Where applicable and when
performing the responsibilities of the job, employees are
accountable to maintain Sarbanes-Oxley compliance and adhere to
internal control policies and procedures.Job Requirements:EDUCATION
AND EXPERIENCEHigh school diploma or equivalent. Retail sales,
customer service, cash handling experience preferred. Minimum of
one year of experience in a process-driven role handling credit or
financial transactions such as; billing analyst at a medical
facility, auto dealership, insurance practice or other comparable
experience.KNOWLEDGE, SKILLS AND ABILITIESComputer literate with
general proficiency in an application such as; billing, invoicing,
cash management or other workflow application. Customer service
focused. Detail oriented. Demonstrated multitasking skills. Strong
communication skills. Critical thinking skills. Ability to work
well in a team environment.NEW YORK COMMUNITY BANK.Based in
Westbury, NY, New York Community Bank is a New York State-chartered
savings bank serving customers throughout Metro New York, New
Jersey, Ohio, Arizona and Florida. New York Community Bank serves
customers through over 200 branches featuring a divisional
structure: Queens County Savings Bank, Roslyn Savings Bank,
Richmond County Savings Bank, Roosevelt Savings Bank and Atlantic
Bank in New York; Garden State Community Bank in New Jersey; Ohio
Savings Bank in Ohio; and AmTrust Bank in Florida and Arizona. With
a longstanding reputation of strength, stability and service, NYCB
is proud to be committed to the communities it serves.To learn more
about the NYCB Family of Banks visit us at www.MyNYCB.com .Help
recruit top talent for NYCB through the employee referral program.
All NYCB employees are encouraged to submit referrals. Locate top
talent right in the community where you live, work and play.
Amazing individuals are all around be sure to let them know how
they can become a part of the NYCB family.NYCB is an equal
opportunity employer that prohibits discrimination on the basis of
race, color, age, sex, national origin, ethnicity, religion,
marital status, disability, military status, veteran status,
domestic violence victim status, gender identity or expression,
sexual orientation, genetic information and any other
classification protected by applicable federal, state, or local law
or ordinance.This policy against discrimination applies to all
terms and conditions of employment including, but not limited to:
recruitment and selection, promotion and demotion, transfer,
training and development, compensation, benefits, leaves of absence
and termination. NYCB will consider reasonable accommodations for
employees and applicants with disabilities, as well as
accommodations that are necessary for an employee to practice their
religious faith.
Keywords: New York Community Bancorp, Inc., Cuyahoga Falls , Teller / Customer Service Rep - PT, Other , Cuyahoga Falls, Ohio
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsRotary CNC Operator Description: Rotary/CNC Operator Department: Thermoforming JOB DESCRIPTION Revised Sept 2016 : Job Summary Must have mechanical ability and be able to read, monitor, and understand various measures, gauges, and instruments. (more...) Company: Nesco Resource Location: Elyria Posted on: 01/24/2021 Carvana Hiring All Levels of Auto Body Painters Description: Auto Body and PaintProfessionals of All Levels Competitive Pay Rate No Flat Rate 100 company-paid Company: Carvana Location: Mentor Posted on: 01/24/2021 Physician / Psychiatry / Ohio / Locum tenens / hr Job Description: Short-term Adult Psychiatry locums opportunity near Youngstown, Ohio. Below are details regarding the assignment. Please let me know if you would be interested in providing coverage Location: Company: Medical Search Location: Youngstown Posted on: 01/24/2021 Make up to $18/hour - Deliver with DoorDash Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...) Company: Doordash Location: Warren Posted on: 01/24/2021 Newark Description: Opportunities Available for COMPANY DRIVERS Benefits Get Paid For Your Time - 22.50 per Hour Get Home Daily PLUS SetConsecutive Days Company: Quickway Carriers Location: Newark Posted on: 01/24/2021 Special Patient Access Description: Thank you for considering a career at Mercy HealthPatient Access Specialist / RegistrarWe are seeking active, engaged, and enthusiastic team members who want to work closely with patients and care givers (more...) Company: Mercy Health Location: Youngstown Posted on: 01/24/2021 Curbside Team Member $500 New Hire Bonus Description: Job DescriptionJob Summary As a member of our team, you will be responsible for providing exemplary customer service while maintaining the safety of customers and Team Members. You will exceed customer (more...) Company: Giant Eagle Location: Cuyahoga Falls Posted on: 01/24/2021 Direct Support Professional (Licking County) - Full Time Shift - Great Wages - Happy DSP's! Description: SO glad YOU clicked on our employment opportunity We want YOU on our Team Are you a super cool person AND interested in making a difference in the lives of the developmentally disabled Are you changing (more...) Company: Bloom Location: Newark Posted on: 01/24/2021 Make up to $18/hour - Deliver with DoorDash Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Mansfield Posted on: 01/24/2021 Make up to $18/hour - Deliver with DoorDash Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...) Company: Doordash Location: Youngstown Posted on: 01/24/2021 |