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HR Benefits Administrator

Company: CrossCountry Mortgage, LLC.
Location: Cuyahoga Falls
Posted on: March 24, 2020

Job Description:

CrossCountry Mortgage is more than a mortgage! When we started in 2003, our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers - meeting their needs, being there every step of the way, and making home ownership dreams possible and affordable. We're continuing to expand our nationwide footprint, and we're not stopping any time soon!

We Care! CrossCountry Mortgage offers eligible employees a robust benefits package including medical, dental, vision, as well as a 401K with an employer match! We also offer company provided Short-Term Disability, Employee Assistance Program and a Wellness Program. Our Corporate office also enjoys a casual dress code, an on-site market cafe, and an upbeat working environment!

Position Overview:

The Benefits Administrator will report to the Benefits Manager and will be responsible for various Benefits related administrative tasks, including maintaining benefits records and pertinent documentation. The Benefits Administrator will conduct weekly audits related to Benefits insurance carriers for out-of-state employees and will serve as a liaison between CrossCountry Mortgage internal and external customers. Excellent judgement and decision-making will be an essential function of this role in order to accomplish all set forth goals.

Job Responsibilities:


  • Coordinates the support for all Leave of Absence cases and Workers Compensation claims.
  • Effectively coordinates all cases/claims to include general administration, comprehensive case management and program compliance with FMLA and related employment leave laws.
  • Act as liaison between employee and management on leave of absence status and any ongoing updates.
  • Serve as the primary contact for plan vendors and administrators related to group health, group life, medical, dental, vision, and flexible fringe benefits. Coordinate transfer of data to external contacts.
  • Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
  • Partner with HR Onboarding Specialist with weekly New Hire Orientation. Present Benefits Information portion to new hires joining CCM, in person and via webinar.
  • Prepare and assist with the distribution of benefit plan materials to employees, including but not limited to; coordinating internal meetings and webinars.
  • Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
  • Assist with processing enrollments, COBRA, beneficiary updates, disability claims, accident and death claims, and other requests as needed.
  • Assist the Benefits Manager with ensuring CrossCountry Mortgage is meeting state and federal compliance re: COBRA, FMLA, HSA, and Worker's Compensation.
  • Assist with plan audits as necessary.
  • Assist with updating database with new census information weekly.
  • Assist with 5500 reports and IRS filing procedures.
  • Other duties as assigned.

    Qualifications and Skills:

    • Bachelor's degree in human resources or related field.
    • 2-4 years of experience in benefits administration or related field required.
    • Working knowledge of ADP preferred.
    • Understand methods, practices, terminology and procedures used in human resources and benefits administration.
    • Read, interpret, apply and explain rules, regulations, policies and procedures.
    • Excellent customer service skills.
    • Work confidentially with discretion.
    • Excellent verbal and written communication.
    • Experience with Microsoft Office Suite.

      CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! https://crosscountrymortgage.com/about-us/careers/apply/

      CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, color, orientation, gender, age, national origin, veteran status, disability status or marital status. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

      #GD

      #LI-BS1

Keywords: CrossCountry Mortgage, LLC., Cuyahoga Falls , HR Benefits Administrator, Human Resources , Cuyahoga Falls, Ohio

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