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Customer Service Rep in-person

Company: The Vincent Agency
Location: Hudson
Posted on: February 16, 2026

Job Description:

Job Description Job Description A Service Role Where You're Valued & Supported! Work with one the top insurance agencies in America! Our agency owner is a nationally recognized consultant, coach and podcaster. We deliver top notch Culture, Compensation and Career Development! Some insurance agencies treat service teams like robots, stuck answering back-to-back calls all day. That's NOT how we do things at Vincent Family Insurance. We know that great service reps make all the difference in client retention and agency growth. That's why we give you the tools, autonomy, and work-life balance you deserve. Stable & Competitive Pay: We believe in rewarding great work. Real Relationships: You'll focus on keeping clients happy A Team That Has Your Back: Work in an office where your contributions are valued. Growth Opportunities: Were committed to supporting our teams personal and professional growth. Work That Feels Meaningful: You're not just answering phones you're protecting families. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Career Growth Opportunities Mon-Fri Schedule Hands on Training Health Insurance Flexible Schedule Paid Family Leave Annual Wellness Screenings for Employees and Partners Amazing Culture Evenings Off Dental Insurance Vision Insurance Retirement Plan Responsibilities P&C Insurance License (If you don't have one, this isn't the role for you yet.) At least 1 Year of Insurance experience Ability to work in our Hudson, OH office every day to start. Requirements Assist policyholders with questions, changes, and coverage needs Proactively offer solutions to help clients feel secure and supported Work closely with our Service Manager to ensure seamless service Handle policy renewals, endorsements, and claims support Stay on top of industry changes and new products Who Thrives Here? Someone who loves helping people and solving problems A detail-oriented, organized professional A strong communicator (verbal and written) A team player who enjoys a positive, collaborative work environment

Keywords: The Vincent Agency, Cuyahoga Falls , Customer Service Rep in-person, Healthcare , Hudson, Ohio


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