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Medical Call Center/Care Coordination Manager

Company: Unity Health Network
Location: Cuyahoga Falls
Posted on: May 25, 2023

Job Description:

Manages the centralized care coordination center. Facilities a collaborative approach to patient-centered care, ensuring the needs of patients, their families and caregivers are met. Ensures effective 24/7 call management and prior authorization and referral processes. Manages the nurse triage process to positively impact the delivery of healthcare for the organization.

Education and Training

  • Associates degree or equivalent experience required.
  • Clinical designation (CMA, LPN, RN) preferred.


    • Two years of management experience.

      Other Skills, Competencies and Qualifications

      • Excellent computer literacy
      • Project management experience required.
      • Excellent communication skills.
      • Proven ability to grow teams and motivate staff.

Keywords: Unity Health Network, Cuyahoga Falls , Medical Call Center/Care Coordination Manager, Healthcare , Cuyahoga Falls, Ohio

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