Lead Phlebotomist

Company: Cleveland Clinic
Location: Cuyahoga Falls
Posted on: April 8, 2021

Job Description:

Job Details Assists the Section Leader with daily oversight of the department to ensure that inpatient phlebotomy, the Outpatient Lab (ROP) and the Specimen Processing area maintain a continuous workflow. Completes phlebotomy associated duties; draws blood, transports specimen and related tasks. Interacts as a team member and maintains a positive customer service orientation. Responsibilities: * Handles internal and external customer service issues/concerns and initiates any necessary follow-up.* Communicates to the staff all procedural changes and/or problems which are pertinent to the delivery of healthcare at the direction of the Section Leader.* In absence of Section Leader, serves as the point person for problem resolution in a timely manner.* Collects blood samples from all patients using venipuncture, finger stick, and heel stick techniques. Interprets physician's orders for sample collection.* Instructs patients in the proper technique for collecting various specimens.* Processes specimens and enters results for tests referred to reference laboratories.* Delivers all samples collected to the Laboratory Accession Area for processing.* Ensures the patient's safety; attends to any patient who faints or becomes ill.* Coordinates orientation and training schedules, assists Section Leader to ensure that the section is in compliance with accrediting and regulatory agency standards and safety guidelines.* Assists in the training of phlebotomy students, and the orientation of new employees.* Maintains a high level of accuracy in all activities.* Participates in and/or conducts in-services and continuing education programs.* Attends workshops, seminars and lectures to keep current on new procedures and equipment.* Maintains inventory system for Laboratory stock area.* Knowledgeable of, and able to complete all duties assigned in LIS (Sunquest) and HIS (SMS), including patient registration, test ordering, report printing, and result review.* Assists front desk with sorting, typing, logging in, mailing out and separating specimens and requisitions.* Maintains inventory control for the Outpatient Drawing Area.* Other duties as assigned. Education: * High school diploma or GED required.* Associate's Degree preferred. Certifications: * General Laboratory: Certified in Phlebotomy, preferred. Complexity of Work: * Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.* Must be able to work in a stressful environment and take appropriate action. Work Experience: * Minimum of five years recent experience in a clinical laboratory and hospital experience preferred.* Demonstrated leadership experience.* Previous training experience required.* Proficient with Infant and Pediatric Phlebotomy. Physical Requirements: * Light lifting and carrying, under 15 lbs.* Use of fingers and both hands required.* Walking, standing and bending.* Ability for rapid mental and muscular coordination simultaneously.* Near vision at 13 to 16 inches to Jaeger 1 to 4.* Far vision correctable to 20/20 in one eye, and 20/40 in the other.* Not colorblind preferred.* Must have depth perception.* Must be able to distinguish colors and shades of color.* Hearing aid permitted.* Must work in close proximity with others. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required.

Keywords: Cleveland Clinic, Cuyahoga Falls , Lead Phlebotomist, Healthcare , Cuyahoga Falls, Ohio