Lead Phlebotomist
Company: Cleveland Clinic
Location: Cuyahoga Falls
Posted on: April 8, 2021
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Job Description:
Job Details Assists the Section Leader with daily oversight of
the department to ensure that inpatient phlebotomy, the Outpatient
Lab (ROP) and the Specimen Processing area maintain a continuous
workflow. Completes phlebotomy associated duties; draws blood,
transports specimen and related tasks. Interacts as a team member
and maintains a positive customer service orientation.
Responsibilities: * Handles internal and external customer service
issues/concerns and initiates any necessary follow-up.*
Communicates to the staff all procedural changes and/or problems
which are pertinent to the delivery of healthcare at the direction
of the Section Leader.* In absence of Section Leader, serves as the
point person for problem resolution in a timely manner.* Collects
blood samples from all patients using venipuncture, finger stick,
and heel stick techniques. Interprets physician's orders for sample
collection.* Instructs patients in the proper technique for
collecting various specimens.* Processes specimens and enters
results for tests referred to reference laboratories.* Delivers all
samples collected to the Laboratory Accession Area for processing.*
Ensures the patient's safety; attends to any patient who faints or
becomes ill.* Coordinates orientation and training schedules,
assists Section Leader to ensure that the section is in compliance
with accrediting and regulatory agency standards and safety
guidelines.* Assists in the training of phlebotomy students, and
the orientation of new employees.* Maintains a high level of
accuracy in all activities.* Participates in and/or conducts
in-services and continuing education programs.* Attends workshops,
seminars and lectures to keep current on new procedures and
equipment.* Maintains inventory system for Laboratory stock area.*
Knowledgeable of, and able to complete all duties assigned in LIS
(Sunquest) and HIS (SMS), including patient registration, test
ordering, report printing, and result review.* Assists front desk
with sorting, typing, logging in, mailing out and separating
specimens and requisitions.* Maintains inventory control for the
Outpatient Drawing Area.* Other duties as assigned. Education: *
High school diploma or GED required.* Associate's Degree preferred.
Certifications: * General Laboratory: Certified in Phlebotomy,
preferred. Complexity of Work: * Requires critical thinking skills,
decisive judgment and the ability to work with minimal
supervision.* Must be able to work in a stressful environment and
take appropriate action. Work Experience: * Minimum of five years
recent experience in a clinical laboratory and hospital experience
preferred.* Demonstrated leadership experience.* Previous training
experience required.* Proficient with Infant and Pediatric
Phlebotomy. Physical Requirements: * Light lifting and carrying,
under 15 lbs.* Use of fingers and both hands required.* Walking,
standing and bending.* Ability for rapid mental and muscular
coordination simultaneously.* Near vision at 13 to 16 inches to
Jaeger 1 to 4.* Far vision correctable to 20/20 in one eye, and
20/40 in the other.* Not colorblind preferred.* Must have depth
perception.* Must be able to distinguish colors and shades of
color.* Hearing aid permitted.* Must work in close proximity with
others. Personal Protective Equipment: * Follows standard
precautions using personal protective equipment as required.
Keywords: Cleveland Clinic, Cuyahoga Falls , Lead Phlebotomist, Healthcare , Cuyahoga Falls, Ohio
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