Assistant Manager - Hospitality - 934
Company: Sheetz, Inc
Location: Cuyahoga Falls
Posted on: January 5, 2026
|
|
|
Job Description:
Job Description Additional Job Info: Additional $1.50/hr. for
working 10pm-6am Overview: Are you the type of person who gets your
kickz from making someone’s day? How about making sure our loyal
Freakz have a best-in-class experience at Sheetz, EVERY time they
shop with us?! If this sounds like you, come oversee our company's
promise of total customer focus as an assistant manager of
hospitality! In this role, you’ll work behind- the-scenes to ensure
that top-tier customer-service procedures are in place at every
corner of our stores! Looking for leadership experience? You got
it! You’ll be in charge of managing the experiences of our customer
to ensure that Hospitality and Total Customer Focus standards are
being met in the areas of inventory, preparation, promotion,
production, service AND sales, while also stepping up as a leader
of day-to-day operations in the Store Manager’s absence. But don’t
worry all of that hard work pays off! We proudly give our peepz
quarterly employee bonuses based on company performance, ample PTO
and 100% paid parental leave, 401k matching and employee stock
ownership, limitless professional development and growth
opportunities, tuition reimbursement, full medical, vision and
dental coverage, and snack discounts! Responsibilities: Back-up the
Store Manager by providing support on recruitment, selection,
training, and performance management of your store work fam Have a
say in who works, and when Handle customer questions, complaints
and concerns Keep an eye on work fam compliance with Sheetz
policies, procedures and programs Follow-up with responses from
customer service shops, QA audits, secret shops and SMG surveys
Keep our customers smiling by overseeing timely customer
transactions, cleanliness standards of our facilities and stores,
and making sure that hospitality standards are ALWAYZ being met
Check in on end-of-day tasks to make sure they aren’t skipped Keep
the shelves packed via proper placement, pricing and re-filling of
merchandise Lead the charge on profit management by overseeing
processes such as shrink indicators, lottery, stock audits,
vendors, car wash operations and retail waste Qualifications:
Education High School Diploma or GED required. Two-year degree in a
business related field preferred. Successful completion of
certification testing as needed. Experience One year experience
supervising others in a fast food, restaurant, retail or
convenience operation preferred. Licenses/Certifications ServeSafe
Any other legally required certification Accommodations: Sheetz is
committed to the full inclusion of all qualified individuals.
Sheetz is committed to considering all applicants regardless of
disability who can perform all essential job duties with or without
accommodations.
Keywords: Sheetz, Inc, Cuyahoga Falls , Assistant Manager - Hospitality - 934, Executive , Cuyahoga Falls, Ohio
