Assistant General Manager

Company: Books-A-Million, Inc.
Location: Cuyahoga Falls
Posted on: March 12, 2023

Job Description:

Job Description: - The Assistant General Manager manages the day to day operation of the store as Manager On-Duty in conjunction with the management team to maximize sales and customer service. The Assistant General Manager may also be responsible for one of the following categories: book, buyback, or media.
Roles and Responsibilities

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• Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines
  
• Operates the store as the Manager On-Duty in conjunction with the management team.
  
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
  
• Maintains category merchandising and cleanliness and ensures operational efficiency.
  
• Trains and develops Associates and Leads within category and facilitates cross training for further development.
  
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
  
• Consults with the General Manager on associate performance
  
• Perform other duties as assigned.
  

Keywords: Books-A-Million, Inc., Cuyahoga Falls , Assistant General Manager, Executive , Cuyahoga Falls, Ohio