Field Service Technician

Company: Hi-Vac Corporation
Location: Marietta
Posted on: February 15, 2026

Job Description:

Job Description Job Description Hi-Vac Corporation is seeking an experienced Service Technician to support the company’s factory service department . This role is responsible for diagnosing, maintaining, and repairing Hi-Vac manufactured equipment both in the factory service shop and in the field at customer and dealer locations . The Service Technician must have strong working knowledge of Hi-Vac equipment systems and diesel engines , and be capable of troubleshooting mechanical, hydraulic, electrical, and powertrain-related issues. This role provides direct factory-level service and technical support to customers and dealers while delivering a high standard of professionalism and documentation. Key Responsibilities: Service & Technical Support Inspect, maintain, troubleshoot, and repair Hi-Vac equipment in the factory service shop and in the field. Diagnose and repair equipment systems including: Diesel engines Blowers and vacuum systems Water pumps PTO systems and drivelines Hydraulic systems Electrical and control systems Perform routine preventive maintenance activities, including fluid checks, filter replacement, belt and hose inspection, and system adjustments. Identify root causes of equipment issues and recommend corrective actions to restore reliable operation. Accurately complete clear, professional service reports documenting diagnostics, repairs performed, parts used, and follow-up recommendations using company systems. Field & Shop Operations Support both in-shop service work and field service calls, including scheduled and emergency service. Travel to customer and dealer locations for on-site troubleshooting, repair, and maintenance activities. Document service work performed in accordance with Hi-Vac service, warranty, and documentation procedures. Maintain tools, equipment, and work areas in a safe, organized, and professional condition. Support factory service activities such as pre-delivery inspections (PDI), commissioning support, and post-repair validation as required. Customer & Dealer Support Represent Hi-Vac professionally when working with customers and dealers. Communicate service findings, repair status, and maintenance recommendations clearly. Provide basic guidance on proper equipment operation and care when needed. Coordinate with the Service Manager, parts, engineering, and other internal teams to ensure timely and effective service completion. Assist with equipment walkarounds, startup support, or basic demonstrations during delivery, commissioning, or service visits as needed. Qualifications: Education High school diploma or GED required. Technical training in diesel, heavy equipment, or related field preferred. Experience & Skills Demonstrated experience servicing diesel engines and diesel-powered equipment. Working knowledge of Hi-Vac equipment or similar industrial vacuum, hydro-excavation, or heavy equipment systems. Strong troubleshooting skills across mechanical, hydraulic, and electrical systems. Ability to work independently in both shop and field environments. Basic computer skills, including email and service documentation. Proficient in basic computer use, including service management systems, email, and written service documentation. Ability to write clear, well-organized service reports suitable for customer, dealer, and internal use. Licensing & Travel Valid driver’s license with acceptable driving record. Ability to travel l for field service work. CDL is a plus but not required. Work Environment & Physical Requirements Combination of shop-based and outdoor field work. Ability to lift, push, or pull equipment components consistent with service work. Ability to work in industrial, construction, and municipal jobsite environments. Benefits & Compensation Competitive wages based on experience Medical, Dental, and Vision Insurance Disability and Life Insurance 401(k) with company participation Paid Time Off Uniforms and tool support provided

Keywords: Hi-Vac Corporation, Cuyahoga Falls , Field Service Technician, Engineering , Marietta, Ohio