Receptionist - State Farm Agent Team Member

Company: Ladd Wagner - State Farm Agent
Location: Murrysville
Posted on: February 20, 2026

Job Description:

Job Description Job Description Benefits: License Reimbursement Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been a State Farm agent for over 20 years, and what continues to motivate me every day is the opportunity to run a small business that truly helps people. Theres nothing more rewarding than helping families protect themselves from lifes unexpected moments and earning the trust of my community over two decades has been one of my proudest achievements. My team would describe our office in one word: enriching. I value creativity, initiative, and people who think outside the box. We keep communication strong through weekly huddle calls where we celebrate wins, share recognition, and keep the energy high. Community involvement is at the heart of what we do. We partner with the local Recreation Department to support three major annual events and frequently participate in other community programs throughout the year. We also know how to have fun together from axe throwing and mini golf to cooking classes and paint-and-sip nights. Every Friday, we show our team spirit by wearing our favorite team colors. I believe in offering flexibility and balance, which is why we provide flexible scheduling, paid education or training (even outside of insurance), and professional development opportunities for every team member. We also celebrate birthdays with team lunches, reimburse for continuing education, and reward great performance with bonuses and recognition lunches when monthly goals are met. The people who thrive in my office are self-motivated, positive, and proactive. Im not a micromanager I trust my team to take ownership and bring fresh ideas that keep our agency evolving. If youre ready to grow, be creative, and make a real impact, this is the kind of environment where youll thrive. ROLE DESCRIPTION: Ladd Wagner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.

Keywords: Ladd Wagner - State Farm Agent, Cuyahoga Falls , Receptionist - State Farm Agent Team Member, Administration, Clerical , Murrysville, Ohio